MCE Dispatch: How It Works

MCE Dispatch Module easily handles the logistics of daily changes in outreach specimen pickup.

Steps for Dispatch Set Up Results of Each Step
Call from customer for a time-sensitive pickup request MCE Dispatch Wizard guides dispatcher through screens for easy identification of caller, type of dispatch, destination point and route placement
Dispatch system information sent to courier in real-time Automatic adjustment of route, optimizing for established route time-window
Courier collects stat pickup Verification of sample pickup
Shift end Nothing additional needed-MCE Dispatch has handled daily dispatches during the day. No more waiting until day’s end to verify pickups were not missed.

MCE Dispatch manages route changes as client needs change.

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